Terms of service

1. Who we are

Juniclip is provided by Automately Ltd, trading as Juniclip, a company registered in England and Wales (company number 16312010), registered office 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB ("we", "us"). You can reach us at support@juniclip.com.

These terms apply to the organisation that signs up ("you") and everyone you invite. By creating an account you confirm you can agree to them for your organisation.

2. What Juniclip does

Juniclip turns one recording into a personalised video, thumbnail and page for each of your prospects, with their public website behind you, and optionally your own AI voice saying their name. You send these from your own email, LinkedIn or sales tools; Juniclip doesn't send emails to your prospects.

3. Your account

Keep your sign-in email secure: anyone with access to it can sign in. The owner of an organisation is responsible for who they invite and what their team does in Juniclip.

Each plan includes a set number of people. You can't share one person's account between several people.

4. Plans, credits and payment

The Free trial includes a one-off allowance of credits and AI videos and has no end date. Paid plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.

Credits and AI videos are given each month and don't roll over: anything unused when a new month starts, or when a paid plan ends, expires. Credits are held when you start making videos, used only when a video is ready, and returned if it fails.

You can upgrade, downgrade or cancel at any time in Settings › Plan & billing. Cancelling takes effect at the end of the period you've paid for. Upgrades are charged straight away for the rest of the period. Except where the law says otherwise, payments aren't refundable.

Prices are shown in pounds. We'll give you at least 30 days' notice of any price change, which applies from your next renewal.

5. Your content and your prospects

You own your recordings, scripts, prospect lists and the videos and pages made from them. You give us permission to store and process them only to provide Juniclip to you.

You're responsible for having a lawful basis to contact your prospects and to use their details (in the UK, usually legitimate interests for business contacts, and PECR rules on electronic marketing). You must only upload details of business contacts you're allowed to use, and honour opt-outs and deletion requests. Our Data Processing Agreement forms part of these terms.

Anything you upload to use in your pages, such as logos, clips and fonts, must be yours or properly licensed for that use, including on websites. That's your responsibility, not ours, and you'll cover any claim made against us because it wasn't.

Juniclip captures only prospects' public websites. If a site can't or shouldn't be captured, a branded "Made for {company}" card is used instead; we never use another company's website in its place.

6. Your voice and likeness

The AI voice is made from your own recordings and only ever used for your videos. You must only clone your own voice, or a voice whose owner has given you clear permission. You can delete your voice at any time in Settings › AI voice.

7. Acceptable use

You must follow our Acceptable use policy. We may suspend accounts that break it, especially for spam, deception or abuse, and will tell you why unless the law prevents us.

8. Prospect pages

Prospect pages are unlisted (only people with the link can find them), not indexed by search engines, and never show a prospect's email address. A prospect can ask for their page and details to be removed at any time using the link on their page.

9. Keeping data and deleting it

We delete each prospect's video, page and details 12 months after the video was made (or 12 months after they were added, if no video was made). The owner can download the organisation's data or delete the organisation and everything in it from Settings at any time; deletion can't be undone. We keep billing records as the law requires.

10. Availability and changes

We work hard to keep Juniclip running and your videos safe, but we can't promise it will always be available or free of errors. We may improve or change features; if a change significantly reduces what a paid plan includes, you can cancel and we'll refund the unused part of your period.

11. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything else that can't be limited by law.

Otherwise, we aren't liable for loss of profits, sales, business or goodwill, or for indirect loss. Our total liability in any 12 months is limited to the amount you paid us in those 12 months (or £100 if that's more).

12. Ending the agreement

You can stop using Juniclip and delete your organisation at any time. We may end or suspend your account if you seriously break these terms or don't pay, after giving you reasonable notice where we can.

13. Changes to these terms

We may update these terms. We'll tell you about significant changes by email or in the app at least 30 days before they apply.

14. Law

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction.